CAT5e Patch Ethernet Internet LAN Network Modem Router Cable Black White Blue. I've had the same issue for about a month - reset the modem and see weak connection about an hour later, reboot again, and on and on. They said they were trying to track down noise- and I said "hah, I bet it's me, as it's always my fault". $3.99 + shipping. In the last six months my Charter cable modem has started randomly rebooting itself, sometimes up to 15-20 times a day, due to T3 & T4 time-outs. We all know how modems work and there is no need to explain the topic. cable modem reboot due to t4 timeout I've had this problem since moving into my apartment on Dec 2013. When they came to mine I asked and showed them some power levels that I thought were off (Due to splitter removal). You also need to check the connectors if they are in proper health and not broken or corroded at the ends. Jan 01 1970 00:00:24 3-Critical R02.0 No Ranging Response received - T3 time-out;CM- Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM- May 02 2015 13:39:52 3-Critical R02.0 No Ranging Response received - T3 time-out;CM- May 02 2015 13:39:51 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM- Jan 01 1970 … You can post for technical support, advice, or just to vent. Once the request is denied for an extended period of time, it will cause you to have a timeout error and you will not be able to connect with the internet. Make sure you inspect them closely for their connection with the cables as well. Hm, your signals look fine according to http://forums.timewarnercable.com/t5/Connectivity/FYI-basics-of-signal-power-level/td-p/116692. Recently we have been having to reboot our modem at least twice a day. But its a hardware failure on either of these two elements. This will happen once every few days. 2. Once you have the modem swapped, the replacement will work without problems. I sent the modem log to Wowway along with the superuser post and asked if they have check their street level equipment. We have 3 sf-300 series switches in Layer3 mode deployed in different offices. Jan 01 1970 00:00:12 6-Notice Cable Modem Reboot due to T4 timeout ;CM-MAC=00:23:74:f5:ce:5b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; The way "clear cable modem reset" works is the CMTS removes the CM from its periodic ranging list. Both of them are working fine except for the fact that it keeps disconnecting. T3 and T4 timeouts are described in much more detail elsewhere in this blog, however this post provides a high level overview of the various timeouts I'm in the Columbus, OH area. 4) Wait at least 30 secs then replug the modem/gateway power. If my power level would change again, I can see if there was a difference in any numbers. This will happen once every few days. A month ago they did another line from the box directly to the test modem to skip the splitter on the house. My previous router was a Linksys E4200 v1. The cable modem is resetting its cable interface and restarting the registration process. Frequently my modem reboots with the following message: Cable Modem Reboot due to T4 timeout The fun part is the time stamp on the modem is about 2 hours and 43 minutes different than the actual time, so coming the logs takes a little creativity. My previous router was a Linksys E4200 v1. Seller 99.6% positive. The code is R04.0 and the Priority is shown as 3-Critical. So, you will need to give it some time and check all the cables and connectors. Oct 23 2013 Update. Understand what T3 and T4 timeouts mean in your cable Modem and how to. Their advice is always the same - "power cycle your modem and router." I have an Arris SB6141 modem, and every 5 - 10 minutes, the modem reboots due to a T4 timeout, which I have checked through the modem logs. Excessive t3 timeouts are usually a cable impairment, or loose connector somewhere. then the Cable Modem Reboot due to T4 timeout, and the system time goes to 1/1/1970 at midnight. Thanks in advance for any help. Then I thought to look at that cable modem because the same erratic connection was happening. The modem is directly connected to the cable from the roof, which is directly connected to the utility pole; in other words, the modem connects directly to the cable from the utility pole. The CMTS stores information about Cable Modems and CPEs in an internal database so that CLI commands, such as show cable modem and show interface cable X/Y modem Z, … Hello StitchTek, You can simply call 800-391-3000, using high speed internet technical or COS, then provide the technical agent the model, serial number, and mac address of your customer owned modem (COM) and the agent will put your COM on the Comcast Inventory Usage, activate it in the biller, then have you remove the Comcast Gateway, plug the coaxial cable into COM, … I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). An occurrence of a modem T4 timeout without any modem T3 timeouts often indicates that the MAP message is lost in the downstream, indicating potential downstream issues. 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Only after rebooting the cisco does the problem go away and we 're okay for few. Find in DOCSIS networks signal information from directly after the last piece of:. Modem reboot due to T4 timeout and 24mhz noise '', with time Warner cable internet and apps the will! - due to T4 timeout, and the Priority is shown as.! Found that approximately Every 2-3 months at all times that why your cable box rebooting... Level would change again, I have called Comcast Customer service more times than I can remember look that...