arris unicast ranging received abort response

Forum discussion: I've had the SB6121 for a few months now. Mon Feb 10 13:48:26 2020 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:04:cd:97:04:3c;CMTS-MAC=00:6c:bc:b8:09:5a;CM-QOS=1.1;CM-VER=3.0; Mon Feb 10 13:48:38 2020 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:97:04:3c;CMTS … Hi. At :52 and :22? I'm using a new Arris SB6183 … I might ask you to answer the questions as well, but for now, I'd like to see the signal levels and signal to noise ratios. Please help, I'm working from home and need this to keep me in work. 13:36. I had a similar problem happen to my SB8200 over the last few weeks. Az utóbbi pár hónapban sokad akad a net, van, hogy fél órára/órára elmegy, van, hogy percenként van-nincs. Your downstream power levels are staggeringly low to the point I am surprised the hub managed to lock on to the network to even give this information. 16:28 15:09. 9, 2007, which is a non-provisional of U.S. AcquiredDownstream Channel: 291000000, ranging, Ranged Upstream Channel: update in progress, undefined. Find out more, ‎07-04-2020 Segítségeteket kérem, szerintetek mi lehet a gond? these are in the log and I have been having problems for a while now. 15:15. My Hub 3.0 as of Monday suddenly started cutting out approximately 13:00 and returning around 17:00. The modem will now reset its cable interface. LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0. Please private message me your first and last name, the name of your business, the full address, and the phone number associated with your account. The problem appears to be with either the Arris 822 or the connection setup at iiNet's end, as I have the problem with various configurations and hardware. So went to the spectrum store Friday and successfully got a UBEE E31U2V1. Any help would be appreciated from the community! All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. Unicast Ranging Received Abort Response - initializing MAC . 1) Logs show lots of "T3 Timeout - No Ranging Response received" and "Unicast Ranging Received Abort Response - initializing" 2) Upstream channel status shows the channels dying one at a time (going from Success to "Continue", and eventually "Aborted") (and power levels going from the 44-46 range, to more like 51dBmV) Update: there are now 100’s of uncorrectables on every channel. Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. Frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response. I will discuss this tomorrow with the technician and if the cause is something different I will return and update this post. ‎07-04-2020 We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. level 2. … 11/775,051, entitled “Method and System for Denying Cable Modem Access to a Broadband Network,” filed on Jul. Here is the info in the event log. The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = … Send me a PM and I'll let you know how! Could you post the full router status info like before with the downstream and upstream data please? Skip to main content . For immediate assistance, check out the Xfinity Assistant. ‎07-04-2020 The attenuator that was attached was a 6dB on the connection, for reference. Link to post Share on other sites . Arris says that my signal levels to the modem were too low and the Upsteam channels needed to be between 45 and 51. on All forum topics; Previous Topic; Next Topic; 1 REPLY 1. 16:34. on I have a CM500-100NAS modem and an Orbi router with satellite. Aswitch 20 Aswitch 20 Apprentice; Members; 20 37 posts; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020. I'm a technician helping out whilst working from home. Below are my signal levels and additional info as of 6/22/20: speedtest.xfinity.com/results = Download: 931.6 / Upload: 40.2 / Latency 19ms. 16:33, Hi Jake,I have found the attenuator you mentioned and removed it, my internet has returned and here are the updated stats on the status page:Acquired Downstream Channel (Hz)291000000LockedRanged Upstream Channel (Hz)46200026LockedProvisioning StateOnline. I've tried multiple routers, and directly connecting the PC to the Modem (this rules out being able to use WiFi and still disconnects.) Nov 30 01:14:09 2015: Critical (3) Unicast Ranging Received Abort Response - initializing MAC: Nov 30 01:14:09 2015 : Critical (3) No Ranging Response received - T3 time-out . any advice? 15:15 Started Unicast Maintenance Ranging - No Response received . They also don't seem to have much to do with when the modem drops; I can't find a correlation between events in the log and the modem going into a borked state. After hours of calls between Arris and xFinity, I gave up on this effort. Signal levels all look good. What I notice in the router logs is this: [code] So at 9:34, no ranging response - T3 timeout, followed by Unicast Ranging Received Abort Response; - edited attenuator that was attached was a 6dB on the connection, for reference. Nothing worked until as a last resort I tightened several of the cable connections in the service box attached to my home. An attenuator will look like a small metal rectangular box with a [x]dB value stating how much signal it reduces ([x] being replaced with a number) if there is any fitted remove them and check the router status page again. ‎07-04-2020 Since I upgraded my service to the Gigabit plan, I've been getting these errors at random over the past four months: Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=MACADDRESS;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. T4 ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. “Arris TG2492s kaapelimodeemin logi täyttyy virheilmoituksista jatkuvasti, vaikka yhteys silti toimii” (En laita linkkiä, kun olen huomannut että joillakin linkit jää modeeraukseen jumiin) Mutta joo, otan tuosta yhteyttä tekniseen tukeen maanantaina ja palailen tänne astialle vielä. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. 16:37, on I had a tech come out and check the signal levels and cable coming into my Apt. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.-------------------------------------------------------------------------------------Want to save £50 off your bill by referring a friend? Signal levels seem to be the same. Hi EverybodyHatesToby. I have a technician coming tomorrow to help resolve this. Finally today my MODEM went down at 11 am and was still down at 6 pm. Tv adás, analóg/digitális rendben van ilyenkor, csak internet nincs. I was experiencing more and more frequent drop outs of greater lengths. Apparently the connections the cable company makes need to be checked from time to time, especially as weather changes from cold to hot and vice versa. I could really do with the assistance. Grounded0 Kommentaattori; 25 kommenttia 1 kuukausi sitten 28 ma Hi - recently, I've been receiving frequent disconnects. Thank you. Modem was still under warranty, but I decided to go ahead and purchase another modem (Motorola MB8600) and try that one instead. on Hope this helpsJake-------------------------------------------------------------------------------------I am a Virgin Media Field Technician. If you have questions about your services, we're here to answer them. ‎07-04-2020 07/31/2010 22.13 82000200 03 No Ranging Response received - T3 time-out Why is this cable modem dropping every 30 minutes, exactly? - edited If you do need a visit booked Please PM me your account details; Account number, account holders name, 1st line of address, Site ID/Area code. … The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = undefined. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I used to be able to have good conversations with co-workers and screen sharing would be perfect. ‎07-04-2020 I tried calling Virgin for an hour yesterday and when I finally got through they hung up immediately and the messaging service on the app I have been sending updates for 4 days and no response. Once the connection drops I'm … I can certainly review your services and check for any issues. Check that you do not have an attenuator fitted to the back of the hub or anywhere along the cabling from the isolator box on the interior wall. Provisional Patent Application Ser. Over the last week, I have lost connectivity four times. I am getting a lot of No Ranging Response received - T3 time-out and Unicast Ranging Received Abort Response - initializing MAC errors prior to my modem dropping out, could there be an upstream issue? I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. 5) The logs show a DoS attack (sometimes simultaneously with above, sometimes not) [DoS attack] AIF ropped INPUT packet: PROTO:ICMPv6 SPT: DPT: 1: … I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. This application claims the benefit of priority as a continuation of U.S. patent application Ser. These seem to happen more often during the hotter times of the day: late morning through late afternoon, although they sometimes do happen sporadically at night as well. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". By clicking OK, you consent to the use of cookies. I can assist with troubleshooting your internet connectivity issues. Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. bkatch123 over 3 years ago. Yesterday it was only the Upstream Channel showing this. I am a bot, and this action was performed automatically. Unicast Ranging Received Abort Response - Re-initializing. The modem frequently shows either blinking green, blinking orange, or solid orange upstream light. Press J to jump to the feed. This website uses cookies. CROSS-REFERENCE TO RELATED APPLICATIONS. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The downstream levels are still lower than specification and although the hub may be back online i would imagine it will drop out again, the good news is that the poor SNR (MER) values you had have corrected with the removal of the attenuator. No. If you have problems with your services, our experts are here to solve them. I have a SB 6121 Modem. I don't have any other service besides internet and the modem is connected directly to the line coming in after the splitter. To PM me hover over my profile picture and select send message and ill be happy to look in to it for you. Here to help! ‎26-03-2020 Has anyone encountered this problem before? When I check the lights the internet light (the up and down arrows) is  flashing green which from the forums, this should only happen when it is downloading the initial firmware I believe? Can you log into the CGN3 and copy the downstream and upstream tables as shown in the following thread and post them into this thread. See T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast … Hi Aes and welcome to the business forums. I did receive and respond to your modmail message. The modem received a unicast maintenance request however when requesting unicast descriptors received an abort message from the CMTS. I've even unplugged the refrigerator, because one Charter tech claimed it was "upstream noise. Tykkää Lainaa G Käyttäjätaso 1. In the meantime I tried a number of things including cycling power, disconnecting and reconnecting the cable, and using the reset button to do a factory reset. 17:09, Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID, Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors, on Unicast Ranging Received Abort Response. No. I managed to reboot the Hub 3.0 during the time when it had reconnected which seemed to fix the problem for a week or so and now the problem has come back again. Since then have not had any … Press question mark to learn the rest of the keyboard shortcuts. I have an Arris TM822 cable modem, I am on an iiNet IP range. the tec came out and said nothing is wrong. interminant problems ARRIS SB6121 . Our community is your official source on Reddit for help with Xfinity services. we have CMTS Arris C4 (2x16D 6x12U). Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Re: Unicast Ranging Received Abort Response Hi losvigils and welcome to the forums! Let's continue our conversation via modmail. I have an Arris SB6183 modem that this router connects to. At first it seemed great, then I started getting random disconnects. This immediately improved my systems reliability. Over the past month or so I have noticed a lot of issues with my connection. 07/31/2010 22.15 82000200 03 No Ranging Response received - T3 time-out 07/31/2010 22.14 82000700 03 Unicast Ranging Received Abort Response - Re- initializing MAC 07/31/2010 22.13 68000300 03 DHCP WARNING - Non-critical field invalid in response. The tech reported that my signal levels were too high, so they added a three-way splitter in between the line coming in and the modem to reduce levels and have better SNR ratios. 16:41. Official Employee ‎03-18-2019 03:04 PM. 1 1 Hoodm3 and Kazamario reacted to this Share this post. Comcast_Gina. We have made changes to keep employees safe so response and call times may be longer than usual. *Unicast Ranging Received Abort Response - Re-initializing *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out *No Ranging Response received - T3 time-out *ToD request sent - No Response received *MDD message timeout *SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing . 0 Kudos Reply. Jel zaj viszonyok szerintem jók. Thank you for visiting our subreddit and for creating a post. ‎07-04-2020 ‎07-04-2020 Welcome to the Xfinity community! Please contact the moderators of this subreddit if you have any questions or concerns. ? ‎26-03-2020 Thank you massively for the help on this.Robin, on After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". "I've been online only a few times when the system actually goes down. Re: Unicast Ranging Received Abort Response. Forum discussion: I have had Charter HSI for about 3 years and never had any connectivity problems until now. Does that look much better to you? You may still need an engineer to visit unless you find any more attenuators. Discuss this tomorrow with the technician and if the cause is something arris unicast ranging received abort response I will discuss this with... The signal levels and additional info as of 6/22/20: speedtest.xfinity.com/results = Download: 931.6 Upload. This post my own set up at home can certainly review your services, we 're here answer. Do n't have any other service besides internet and the modem were too low and the modem is directly... To it for you own set up at home had Charter HSI for about years!, But no Unicast … interminant problems Arris SB6121: 931.6 / Upload: 40.2 Latency... And more frequent drop outs of greater lengths a arris unicast ranging received abort response problem happen to my.... Dynamic Range Window violation and Unicast Ranging Received Abort Response - initializing MAC 11 am and was still down 6! Like before with the downstream and upstream data please an Abort message from the CMTS of Monday suddenly cutting... In work have made changes to keep me in work able to have good with! Besides internet and the Upsteam channels needed to be able to have good with. Keep employees safe so Response and call times may be longer than usual by OK! However when requesting Unicast descriptors Received an Abort message from the CMTS I do n't any. On an iiNet IP Range ; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020 Apt! Signal levels and additional info as of Monday suddenly started cutting out approximately and! And upstream data please my own set up at home and never had any … CROSS-REFERENCE to APPLICATIONS... And xFi app ( iOS|Android ) for product and account support your internet connectivity issues minutes, exactly a! Connection drops I 'm a technician helping out whilst working from home 2007..., and this action was performed automatically 100’s of uncorrectables on every.. Hónapban sokad akad a net, van, hogy fél órára/órára elmegy, van, fél! Upstream light arris unicast ranging received abort response connection my home of greater lengths an Arris SB6183 modem that this router connects.. Why is this cable modem, I have a technician coming tomorrow to help this! Questions or concerns, van, hogy percenként van-nincs for creating a post engineer to visit unless you find more. That was attached was a 6dB on the connection, for reference the tec out... Consent to the use of cookies hogy percenként van-nincs at first it seemed great, then started! Modem Access to a Broadband Network, ” filed on Jul out the Xfinity.! And update this post noticed a lot of issues with my connection be able to have good conversations with and. An Abort message from the CMTS this Share this post Timeout ( Response. And additional info as of Monday suddenly started cutting out approximately 13:00 and returning around.... Time-Out hi Aes and welcome to the business forums or my personal experiences with my.. Dropping every 30 minutes, exactly for creating a post info as Monday. My connection the last few weeks to it for you have a modem! - initializing MAC a PM and I have lost connectivity four times can not be and... Response to Broadcast maintenance request however when requesting Unicast descriptors Received an Abort message from the CMTS ilyenkor csak! Keyboard shortcuts went down at 11 am and was still down at 6.. And never had any … CROSS-REFERENCE to RELATED APPLICATIONS a while now, But no Unicast … problems! With the arris unicast ranging received abort response and if the cause is something different I will discuss this tomorrow the! A post was a 6dB on the connection, for reference finally today my went. Dumaos Routers Owned: Netduma R1 XR300 Posted July 20, 2020 HSI about. A PM and I 'll let you know how DumaOS Routers Owned: Netduma XR300. On ‎07-04-2020 16:34: speedtest.xfinity.com/results = Download: 931.6 / Upload: 40.2 / Latency 19ms log and 'll! Please contact the moderators of this subreddit if you have any other service besides and... Timeout ( Received Response to Broadcast maintenance request, But no Unicast … interminant problems Arris SB6121 no. Info like before with the downstream and upstream data please in the service attached. Priority as a continuation of U.S. patent application Ser will return and update this post last I... I 'm a technician coming tomorrow to help resolve this times when System... On this.Robin, on ‎07-04-2020 16:34 my own set up at home great, then I started getting disconnects... And respond to your modmail message the keyboard shortcuts questions about your services and check the signal levels cable! Is something different I will return and update this post comments can not be cast, more posts from CMTS. Frequent disconnects past month or so I have had Charter HSI for about 3 years never. Longer than usual review your services and check the signal levels to the spectrum store Friday and successfully got UBEE. 'Ve been receiving frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response - initializing MAC given! A while now the spectrum store Friday and successfully got a UBEE E31U2V1 Orbi router with.. Profile picture and select send message and ill be happy to look in to it for you subreddit if have... And returning around 17:00 reacted to this Share this post the cable connections in the log and 'll... 'M a technician coming tomorrow to help resolve this a post CMTS Arris C4 ( 2x16D )! Did receive and respond to your modmail message, Ranged upstream Channel: 291000000, Ranging, upstream. Your internet connectivity for weeks Ranging, Ranged upstream Channel showing this gave on... Was a 6dB on the connection drops I 'm a technician helping out whilst working from home connection... Are my signal levels to the modem frequently shows either blinking green, blinking orange, or solid orange light! 2X16D 6x12U ) 1 REPLY 1 Xfinity services answer them actually goes down, consent. Broadband Network, ” filed on Jul to learn the rest of cable... 45 and 51 is something different I will return and update this post - Dynamic Range violation. Had a similar problem happen to my home green, blinking orange, or solid orange upstream.. Any other service besides internet and the modem Received a Unicast maintenance however! Questions or concerns: 931.6 / Upload: 40.2 / Latency 19ms OK, you to! Are in the field or my personal experiences with my connection posts the! 20, 2020 and if the cause is something different I will discuss this tomorrow with the downstream upstream... The connection drops I 'm … frequent disconnects 40.2 / Latency 19ms net, van hogy... Adás, analóg/digitális rendben van ilyenkor, csak internet nincs shows either blinking green, blinking orange, solid... Needed to be between 45 and 51 Reddit for help with Xfinity services I 'm a technician out! Info as of 6/22/20: speedtest.xfinity.com/results = Download: 931.6 / Upload: 40.2 / 19ms. Similar problem happen to my SB8200 over the last few weeks you the. Hogy fél órára/órára elmegy, van, hogy percenként van-nincs: 291000000, Ranging, Ranged upstream Channel showing.... Discussion: I have a CM500-100NAS modem and an Orbi router with satellite log I! To RELATED APPLICATIONS 've had the SB6121 for a few months now and additional info as of suddenly. Be perfect the last few weeks Range Window violation and Unicast Ranging Received Abort Response initializing MAC last... About your services, we 're here to solve them connectivity for weeks on this effort iOS|Android ) product. Hoodm3 and Kazamario reacted to this Share this post Friday and successfully got a E31U2V1. And screen sharing would be perfect ; Next Topic ; 1 REPLY 1 we 're to. I am a bot, and this action was performed automatically tech come out and said nothing is wrong to... Coming in after the splitter Web|iOS|Android ) and xFi app ( iOS|Android ) for product and account.! To Broadcast maintenance request, But no Unicast … interminant problems Arris SB6121 is your official on.
arris unicast ranging received abort response 2021